Last Updated: 1-12-2025

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Return Window

Products can be returned within 7 days of delivery IF:

• Wrong product delivered

• Defective or damaged item

• Product not as described

Perfumes, cosmetics, personal items, and used/damaged items are not returnable.

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Conditions for Return

A product is eligible for return if:

• Unused

• In original packaging

• All tags/accessories included

• No perfume, marks, or signs of use

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Refund Process

Refunds are processed through:

• Bank transfer

• Mobile wallet

• Store credit

Processing time: 3–7 business days

COD shipping charges are non-refundable.

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Replacement

Replacement is possible if:

• Same product is available in stock

• You request within return window

If stock unavailable, a refund will be issued.

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Non-Returnable Items

• Used or damaged items

• Open-box fragrances

• Health & personal care products

• Clearance & sale items

• Customized items

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How to Request a Return

WhatsApp or email us with:

• Order ID

• Pictures/videos of issue

• Reason for return

We will guide you step-by-step.

Contact

If you have any question regarding this Refund or Return Policy or your query, you can contact us at:

Hafta Bazaar – Customer Support
Email: [your email]
Phone: [your phone number]
Address: [your business address]